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Common Courtesy - Jason Prosser, Credit Hire Advocacy Services

05/04/12. One issue which periodically comes before the courts in credit hire cases is that of the availability, to the claimant, of a courtesy vehicle. The traditional courtesy car is one offered by a repairer to his customers, free of charge, in order to attract their custom. In the credit hire context, however, the issue more often arises when the claimant has the possibility of obtaining a replacement vehicle as a  benefit under his motor insurance policy or in association with it.

The first situation in which the courtesy car issue arises is where the claimant believes that the credit hire vehicle provided is in fact courtesy car under his policy. This is, of course, the situation encountered in Clark v Ardington [2003] QB 36 in which the claimant's evidence at first instance was that she was unaware of...

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