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Barrister-Direct’s RESOLVE service provides potential income boost to firms planning to close or abandon winnable files

24/07/18. Barrister-led law firm Barrister-Direct has launched a new service to provide law firms, credit hire agencies, medical agencies and ATE agencies with a complimentary second look service on files they are planning to close or abandon.

Barrister-Direct’s RESOLVE service evaluates the claim’s prospects and, where possible, takes the matter on and progresses it until resolution. If the claim is successful, firms recover their costs and any disbursements received and owing to them.

Barrister-Direct co-founder Andrew McKie says personal injury firms are routinely abandoning winnable cases as they exit the market. In a recent audit of a personal injury firm’s caseload, Barrister-Direct discovered that 52% of the cases the firm was planning to close were potentially winnable. Reasons for closure ranged from prospects to resources to procedural or factual complexity.

Explained Andrew:

“It is common knowledge that many law firms have found themselves unable to cope with the changes to the personal injury marketplace and are overly reliant and exposed to the RTA model, which will become defunct in April 2019.

“To make matters worse, the CMC business model is no longer fit for purpose. It is over reliant on simply supplying a lead to a law firm and then slipping into the background. Unfortunately, this means that some claims which are complex and difficult often end up with PI firms that lack experience in that area or do not have the litigation funding or ATE cover to fund these claims to Trial. Our model allows those clients access to an experienced PI Trial lawyer, even if that is not where the claim was directed in the first instance.”

Added Andrew:

RESOLVE is designed to acknowledge that, in the current legal landscape, firms cannot afford to write off bad debt and cannot afford not to recover costs and disbursements.

“It provides a safety net and chance of recovery, as well as a lifeline for claims facing abandonment.”


  • Dedicated response team and free same day file collection service or electronic transfer.

  • Guaranteed view on prospects within 48 hours of receipt.

  • Nationwide sign up agents with clients signed up within 72 hours.

  • Monthly updates on transferred cases.

  • Lien on costs preserved with reasonable splits agreed on fixed costs fast track cases and assistance in recovering disbursements.

  • Litigation Funding in place and access to a panel of ATE insurers for all variety of claims.

What areas does RESOLVE help with?

All Fast and Multi-Track Claims, including:

  • Industrial Disease.

  • Travel Litigation.

  • Regulations, Athens and Montreal Convention, Skiing Accidents and sporting injuries.

  • Housing and Construction - Housing Disrepair and Cavity Wall Claims.

  • Clinical Negligence Claims.

  • Employer’s Liability Claims.

  • All types of Occupier’s and Public Liability Claims.

  • Road Traffic Accident Claims.

How does it work?

RESOLVE has a simple 5 stage process to resolution:

1. You email This email address is being protected from spambots. You need JavaScript enabled to view it. advising a file is ready. A courier will collect your file that day and a member of the team will acknowledge your file the same day.

2. Within 48 hours, you will receive a view on prospects in the matter. This will confirm whether your file has been accepted in to RESOLVE and the terms of such.

3. If accepted, the Claimant will be signed up to Barrister-Direct within 72 hours.

4. You will receive monthly updates on the progress of the file.

5. Upon conclusion, RESOLVE will forward any costs and disbursements received and owing to you and/or your firm within 21 days of receipt.

Contact details

To discuss RESOLVE, please contact Andrew McKie or Monica Savic-Jabrow:

Andrew: This email address is being protected from spambots. You need JavaScript enabled to view it. 07739 964012

Monica: This email address is being protected from spambots. You need JavaScript enabled to view it. 0161 706 6706 or 07983 866132

Alternatively, please visit the website at

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